Privacy Policy – glozins.com

Effective Date: January 1, 2026

At Glozins, operated by FUSION SPHERE SDN. BHD. (hereinafter referred to as “we”, “us”, or “our”), we are fully committed to protecting and respecting the privacy of our customers and website visitors. This Privacy Policy describes how your personal information is collected, used, disclosed, and safeguarded when you visit or make a purchase from our website (https://glozins.com).

1. Information We Collect

We collect various types of information to provide and improve our Services to you, including:

Personal Identification Information: Name, shipping address, billing address, phone number, and official email address, which you provide when placing an order, registering an account, or subscribing to our newsletters.
Device and Browsing Information: IP address, browser type, time zone, operating system, and data collected via cookies or tracking technologies regarding how you interact with our website.

2. How We Use Your Information

We utilize the collected information for the following legitimate business purposes:
- To process, fulfill, and ship your orders, including sending order confirmations, tracking details, and invoices.
- To communicate with you regarding customer support requests, product inquiries, or updates to our policies.
- To prevent, detect, and mitigate fraudulent transactions, unauthorized activities, or potential security breaches.
- To enhance our website functionality, analyze shopping trends, and improve our overall user experience.
- To deliver promotional campaigns, marketing emails, or exclusive discounts (only if you have explicitly opted in to receive them).

3. Third-Party Payment Gateways & Data Security

Third-Party Payment Gateways: All online checkout transactions on our website are fully encrypted via Secure Socket Layer (SSL) technology and transmitted directly through our PCI-DSS compliant third-party payment gateway partners, including HitPay, PayPal, and Stripe.
No Retention of Financial Data: We do not store, process, or have access to your full credit card numbers or sensitive financial credentials on our own servers. Your transaction and payment data are handled strictly in accordance with the respective privacy policies and strict security standards of these authorized financial service providers.

4. Sharing Your Personal Information

We do not sell, trade, or rent your personal information to third parties. We only share your data with trusted third-party service providers strictly necessary to perform essential operations on our behalf:

Logistics & Fulfilment: Sharing your name, delivery address, and contact number with shipping carriers and postal services to fulfill your orders.
Legal Compliance: We may disclose your personal information if required to do so by applicable laws, court orders, or government regulations in order to protect our legal rights.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and pixels to personalize your shopping experience and analyze website traffic.

Cookies allow our website to remember your preferences (such as selected currency, language, and items left in your shopping cart).
You can choose to disable cookies through your individual browser settings; however, please note that turning off cookies may restrict your access to certain interactive checkout features on our website.

6. Data Retention

When you place an order through the Website, we will maintain your Order Information (excluding any payment details) for our corporate records to facilitate customer service, warranty requests, and accounting audits, unless and until you ask us to delete this information.

7. Minor Privacy Protection

Our Website is directed to individuals who are at least 18 years old or the age of majority in their jurisdiction. We do not knowingly collect personal identifiable information from minors. If a parent or guardian becomes aware that a child has provided us with personal data without their consent, please contact us immediately.

8. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice to reflect changes in our operational, legal, or regulatory requirements. Any modifications will become effective immediately upon being posted on this page. It is your responsibility to review this policy periodically.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our official compliance officer:

Company Name: FUSION SPHERE SDN. BHD.
Business Address: 6-3 JALAN 27/70A DESA SRI HARTAMAS, 50480 KUALA LUMPUR, W.P. KUALA LUMPUR, MALAYSIA
Official Customer Support Email: support@glozins.com
Contact Hotline: +60 (016) 425-8592